Terms and Conditions for the provision of electronic services on the Pergamin website


The Terms and Conditions set forth the general terms and conditions for the use of the website available at: https://pergam.in/, including the application available through it, accessible at https://my.pergam.in/. Whenever the following capitalized phrases are used in the following part of the Regulations, they shall be understood in the meaning given below:

1. Application – an application available through the Site that allows the
Service Provider to provide, among other things, the following Services:
● creation of modular document templates (Templates) through the
Template Creator, available in the “Template Creator” tab;
● Creation of draft legal documents (Documents) based on Templates;
● Submission of declarations of intent under the Documents in documentary
or electronic form;
● management of the Document repository;
● access to an open and publicly available search engine of entrepreneurs
entered in the REGON register on the website http://www.stat.gov.pl/regon/
for automated completion of data of entrepreneurs, who are, in particular,
parties to the Documents;

2. Price List – the price list of the Application, which is the basis for the
calculation of fees for access and use of the Application, including the rate
for a new document, subscription fee, and implementation fee which is
available on the Site or the Application. The Service Provider may change
the Price List at its discretion at any time, but changes in the Price List shall
not affect fees previously paid by the Customer, as well as Services
obtained in connection with access to the Application until the effective
date of the change in the Price List;

3. Personal Data – any information about an identified or identifiable natural
person entered into the Service to use the Application;

4. Document – a draft legal document (in particular, a contract with the
possibility of adding attachments), created by the Client within the
Application based on a modular template or based on non-editable PDF
files or files;

5. Password – a string of alphanumeric characters, consisting of at least 8
characters, including at least one lowercase and one uppercase letter, as
well as one digit, necessary for authentication when accessing the User’s
Account. The password may be changed in the Account settings. The
Service Provider may provide the Client with the possibility of so-called
recovery of a forgotten Password in the manner specified within the
Service or Application;

6. Client – an entity to whom the Service Provider provides Services under the
Regulations, being an entrepreneur within the meaning of the Civil Code;

7. Civil Code – Act of April 23, 1964, Civil Code (consolidated text: Journal of
Laws 2023, item 1610, as amended);

8. Digital Services Act – Regulation (EU) 2022/2065 of the European
Parliament and of the Council of 19 October 2022 on the digital single
market for digital services and amending Directive 2000/31/EC;

9. Account – an electronic service made available to the User on the Website,
allowing the Customer to use the Application. The User gains access to the
Account using the Login and the associated Password. The Customer logs
in to his Account after successful registration via the Website and account
authentication by clicking on the link received in the e-mail;

10. License – a license granted to the Customer to use the Application under
the terms and conditions described in the Terms and Conditions of the
Price List;

11. Login – an individual identifier of the User in the Application, assigned to
one user, and at the same time the Client’s e-mail address provided to the
Service Provider to create and maintain an Account;

12. Subscription Period – the period of availability of the Application Services
specified in the Price List, for which the Subscription Fee is paid;

13. Subscription Fee – the fee calculated based on the Price List, which
includes the readiness of the Service Provider to provide the Services
specified in the Regulations and the Price List, i.e. the availability of the
Application to the Client for the Subscription Period;

14. One-time Fee – calculated based on the current Price List, Terms and
Conditions or agreed individually with the Client, the fee covering the
readiness of the Service Provider to provide additional Services within the
Application, in particular for:
● Creation of the Template by the Service Provider based on a draft
document with the variables marked in a manner agreed with the Service
Provider, provided to the Service Provider by the Client;
● increase in the limit of Documents in a given Subscription Period;

15. Protected Entrepreneur – a Client who is a sole proprietor, concluding a
contract with the Service Provider related to his/her business activity, the
content of which shows that it does not have a professional character for
him/her, arising in particular from the subject of his/her business activity
(PKD), made available based on the provisions on the Central Registration
and Information on Business;

16. Regulations / Agreement – this document sets out the rules for entering
into agreements and the rules for the provision and use of the Application
offered by the Service Provider to the Client through the Site. The
Regulations define the rights and obligations of the Client and the Service
Provider. These Terms and Conditions are the rules and regulations referred
to in Article 8 of the Act of July 18, 2002, on Electronic Service Provision, and
constitute a model contract within the meaning of Article 384 § 1 of the
Civil Code;

17. RODO – Regulation (EU) 2016/679 of the European Parliament and of the
Council of April 27, 2016, on the protection of natural persons concerning
the processing of personal data and on the free movement of such data
and repealing Directive 95/46/EC;

18. Service – a platform accessible via the URL https://pergam.in/ that enables
the Service Provider to provide Services to the Customer, including through
the Application, under the terms and conditions provided for in the Terms
and Conditions;

19. Content – textual, graphic or multimedia elements (e.g. information about
the Application, visualizations, descriptions) including works within the
meaning of the Act of February 4, 1994, on Copyright and Related Rights
and images of natural persons, which are posted and distributed within the
Site or Application by the Service Provider;

20. Illegal content – information which, by itself or by reference to a specific
activity, is not in compliance with Union law or with the law of any Member
State that is consistent with Union law, regardless of the specific subject
matter or nature of that law.

21. Contact Point – The Service Provider designates the e-mail address
[email protected] as a single point of contact. The contact point enables
direct communication of the Service Provider with the authorities of the
Member States, the European Commission and the Digital Services Council
and at the same time enables Users to communicate directly, quickly and
in a friendly manner with the Service Provider electronically, to apply the
Digital Services Act. The Service Provider indicates Polish and English as
the languages for communication with its contact point.

22. Services – services provided electronically within the meaning of the Act of
July 18, 2002, on Providing Services by Electronic Means (i.e. Journal of Laws
of 2019, item 123, as amended) by the Service Provider to the Client via the
Site or Application under the terms described in the Regulations;

23. Service Provider – Pergamin Sp. z o.o. with headquarters in Wrocław
(53-608), address: Robotnicza 42a Street, entered in the Register of
Entrepreneurs of the National Court Register under KRS: 0000705701,
District Court for Wrocław Fabryczna in Wrocław, VI Commercial Division of
the National Court Register, NIP: 7010778271, REGON: 368832190.

24. User – a natural person, identified by an e-mail address constituting his
Login or acting without registration as an External User with the possibility
of registering an Account, over which he has exclusive control for current
use in business, being a member of the Customer Team or an External User
acting at the invitation of a Customer User, or being a Customer if he/she
bears the costs associated with the use of the Application;

25. Technical Requirements – the minimum technical requirements to be
met by each User to use the Application through the Website, i.e.: having a
computer or other device connected to the Internet with a minimum
bandwidth to allow smooth refreshing of web pages, equipped with at
least one of the following web browsers: Google Chrome, Google Chrome
Mobile, Mozilla Firefox, Apple Safari, Apple Safari Mobile, in the most current
version available, supporting JavaScript and allowing cookies to use the
Service, and with ad blockers and scripts disabled; the Customer must
possess and have exclusive access to an e-mail address and a device that
allows the correct completion of electronic forms;

26. Template – an editable to a fixed extent, modular, dynamic template of a
contract or other legal document, together with possible attachments in
the form of attachment templates or external files in PDF or JPEG format,
linked to a given base Template; originating from the Client and available
to its Users or made available to the Client by the Service Provider, based
on which the Client may create its Documents;

27. Team – a group of Users whose payments for the use of the Application are
paid jointly by the Customer who created the Team, and whose Accounts
are connected in such a way that they can see each other’s Templates and
Documents unless the administrator of a given Team (the User who
created the Team) assigns other rights to the Users;


1. Acceptance of the Terms and Conditions by the User is voluntary but
necessary for the use of the Application.

2. The use of the Website and the Application requires that the terminal
device and the ICT system used by the User meet the Minimum Technical

3. The use of the Website and the Application via a web browser requires an
Internet connection and may require the Customer or the User to incur
Internet connection costs (data transfer fee), according to the tariff
package of the service provider used by the User or the Customer.

4. To use the Application, an individual User must have an e-mail account (i.e.,
designed exclusively for that User).

5. In the case of Customers or Users who use the SMS code signature
authentication functionality, it is also necessary for each User to have an
individual (i.e., intended only for and registered to a particular User) cell
phone number.

6. In the case of using a qualified electronic signature, it is necessary to have
an appropriate service for such signature and a valid certificate issued by a
trust service provider. In such case, the provision of the service, available
within the Application, requires the operation of another provider (qualified
trust service provider), in which case the services will be provided by such
provider, under the terms and conditions separately and defined explicitly
for the service in question, of which the User will be informed before using
such service.

7. The use of the Application as a service provided electronically involves
typical risks related to the transmission of data over the Internet, such as
dissemination of the Customer’s or User’s data, access by unauthorized
persons or loss of the Customer’s or User’s data. The parties are obliged to
take measures to minimize these risks. The Service Provider, in particular,
by applying the appropriate safeguards referred to in these Terms and
Conditions, and the Client, in particular, to keep the Password and Login
strictly confidential and not to disclose them to unauthorized persons, as
well as to change the Password at least once every 30 days. In addition, the
Client shall be liable to the Service Provider and third parties for the acts
and omissions of persons acting on his behalf, in particular Users on his
teams, as for his/her acts and omissions.

8. The Service Provider may entrust the performance of its duties or the
day-to-day operation of the Website to subcontractors. The Service Provider
shall take measures to ensure that this does not affect the scope and
quality of the Services provided on the Application.

9. The Service Provider, through the Website, provides the Users with the
following electronic services in the form of:

a. Establishing a Customer Account; and
b. granting access to the Application.

10. In particular, the User is obliged to:
a. provide, in the use of the Application, only true, current and all
necessary data of the User;
b. provide in the use of the Application only such personal data for
which it has a valid basis for processing under the provisions of the
c. use the Application in a manner that does not interfere with the
functioning of the Service Provider or the operation of the Site, and
in a manner that is consistent with applicable laws, the provisions of
the Terms and Conditions, as well as with the established custom
and principles of community lifein the given field;
d. promptly update the data, including personal data provided to the
Service Provider in connection with the use of the Application,
particularly to the extent that it is necessary for the performance of
the Services under the use of
the Application;
e. timely payment of fees in connection with the use of the Application
and other costs agreed upon by the User and the Service Provider in
full (unless such costs are borne for the User by the Client);
f. not to provide or transmit any Illegal content within the Website or
Application, in particular, content that infringes the proprietary
copyrights of third parties or their personal rights;
g. not taking actions such as: distributing or posting unsolicited
commercial information on the Website or Application or posting
any content that violates applicable laws (prohibition of posting
illegal content); undertaking IT activities or any other activities aimed
at coming into possession of information not intended for the User,
including data of other Users or interfering with the rules or
technical aspects of the operation of the Website or the Application;
modifying in an unauthorized manner the Documents, Content and
Templates provided by the Service Provider;
h. Ensure that one Account will be used by no more than one person.

11. The Service Provider may, for technical reasons, temporarily disable
certain functionalities of the Website or the Application to improve them,
add Services or perform maintenance or repairs. The Service Provider,
when it is possible in the normal course of maintaining the Application,
shall give Users reasonable advance notice of the suspension or limitation
of the provision of Services in the use of the Application by sending an
appropriate message to the e-mail address constituting the Login or by
posting an appropriate message within the Site or the Application

12. The Service Provider does not provide services to entities based in any
country that does not cooperate with the European Union in the
application of internationally agreed tax standards. If the Service Provider
gains knowledge that it has entered into an Agreement with such an
entity, the Service Provider reserves the right to terminate the Agreement


1. The first use of the Application begins with the User’s registration via the
Application’s registration screen or by accepting the invitation to the
Document and displaying the welcome screen when the User is external.
For this purpose, the User provides an e-mail address and establishes a
Password by typing it twice in the appropriate fields of the registration
form, accepts the Terms and Conditions and consents to the processing of
personal data, and confirms the registration by clicking on the activation
link contained in the e-mail confirming the registration. The contract
between the Client and the Service Provider is concluded when the Client
correctly registers through the Site. The contract is concluded for an
indefinite period.

2. The Client’s e-mail address used for registration, may not be previously
stored in the Service Provider’s database to identify another account within
the Application. If it becomes apparent that the Client’s e-mail address has
been used for Account registration by a third party who does not have
access to this address or whose access is unlawful, the Client is obliged to
immediately provide this information to the Service Provider.

3. Within the Application, the Customer may create Teams, to which other
Customers or Users selected by the Customer will be added, who are
required to have an Account.


1. Through the Application, the Service Provider may provide Services for a
fee or free of charge according to the rules outlined in the Price List, Terms
and Conditions or as individually agreed with the Client.

2. Under the plan for the provision of Services through the Application, the
Service Provider allows the creation of 4 (four) Documents per calendar
month free of charge. In case of the creation of Documents above the limit
indicated in the preceding sentence, the One-Time Fee shall be charged in
the amount of PLN 10 for each Document created in a given calendar
month. (Example: 4 Documents created during the month = no Time Fee,
5 Documents created during the month = One Time Fee of 50 PLN, 100
Documents created during the month = One Time Fee of 1000 PLN)

3. The amount of the One-Time Fee or Subscription Fee is calculated based
on the Pricelist or Terms and Conditions available within the Service or
Application, or based on individual agreements made with the Client. The
amount of the One-Time Fee or the Subscription Fee may depend on the
number of Documents that all Users invited to the Client’s Teams can
produce within the monthly limit, as well as on other components
disclosed in the Price List, the Regulations or under individual
arrangements made between the Service Provider and the Client.

4. The Client is obliged to pay the One-Time Fee or the Subscription Fee in
advance by the date indicated by the Service Provider, through the
payment channels currently accepted by the Service Provider (the
exception is the One-Time Fee resulting from the creation of Documents
over the indicated limit, which is payable in arrears).

5. The One-Time Fee and the Subscription Fee are in each case determined
by the net amount, to which value-added tax (VAT) will be added at the
currently applicable rate, according to the rules of law.

6. If the Client has its registered office outside the territory of the Republic of
Poland, it shall collect and remit withholding tax in the amount resulting
from relevant laws or double taxation treaties, and the amounts in the Price
List shall be understood as the amounts after deduction of such tax.

7. The date of payment of the One-Time Fee or the Subscription Fee shall be
considered the date of crediting the Service Provider’s bank account.

8. The Client authorizes the Service Provider to issue invoices without the
recipient’s signature. The Client as a result of this agrees to send, including
sharing, invoices in the electronic form to the email address that is the
Login of the administrator of one of the Client’s Teams.

9. The payment methods for the One-Time Fee or Subscription Fee are
specified within the Service or in the Application.

10. If the payment deadline indicated in paragraph 4 is exceeded, the Client
will be summoned to pay. The summons will be sent to the e-mail address
indicated for electronic transmission of invoices, along with a 7-day
deadline for payment (the date of delivery of the summons is considered
the moment of entering it into electronic circulation, not the date of
reading the e-mail). If payment is not made within the aforementioned
period, the Service Provider shall have the right to immediately suspend
the Client or Client Users’ access to the Application. In case of ineffective
expiration of the term, the Service Provider shall have the right to terminate
the Agreement immediately due to the fault of the Client and/or block
access to the Application. By accepting the Terms and Conditions, the
Client hereby acknowledges that he/she is aware that the suspension or
blocking of access to the Application does not stop invoicing by the Service
Provider for subsequent Subscription Periods. The Service Provider shall
not be responsible for Documents and other data lost by the Client as a
result of the discontinuation of Services and suspension or blocking of
access to the Application resulting from late payment or non-payment.


1. To the extent that the use of the Application includes the use of
copyrighted works, in particular, Templates provided by the Service
Provider, the Service Provider declares that it is an entity authorized to
grant the Client a License to use the Application within the meaning of
Polish law.

2. The Service Provider grants the Client or the User the authorization
(License) to use the Application to the extent necessary to use the Services
through it, worldwide, during the term of the Agreement.

3. The use of the Application in a scope other than that indicated in the Terms
and Conditions is permitted only with the express prior consent of the
Service Provider, given in writing or electronic form, under pain of nullity.

4. The license covers the following field of use – use of the Application via the
Internet through the Site. Use of the Application in other fields of
exploitation is possible by separate arrangement with the Service Provider.

5. The Customer is not authorized to make any modifications to the

6. The License is a non-exclusive, non-transferable, non-divisible license, and
does not include the authority to grant any further license (sublicense), any
other transfer of rights under this Agreement to third parties, or any other
enabling of the Application, except by inviting Third Party Users to the User

7. The granting of the License does not result in the loss of any of the Service
Provider’s copyrights in the Application, nor does it result in the acquisition
of the aforementioned rights by the User (but only constitutes an
authorization to use the Application to the extent expressly covered by the


As part of the use of the Application, it is necessary to entrust the processing of
Personal Data by the Customer. The Customer declares that he is the
administrator of Personal Data that is entrusted to the Service Provider as part of
the use of the Application. The rules for the processing of personal data by the
Service Provider as a Processor are specified in the Personal Data Processing


1. All complaints related to the Application or the Service should be
submitted through the communication platform (chat) available through
the Service’s website (if applicable) or the email address: [email protected]

2. The necessary elements of a claim are:
a. submitter’s name;
b. e-mail address of the applicant (in the case of Users, this should be
the e-mail address to which the User’s account is registered in the
c. the company, headquarters or address of the applicant organization;
d. a detailed description of the event justifying the notification.

3. The deadline for processing a complaint is 14 (fourteen) days from the
date of receipt of the application unless it is necessary to provide the
Service Provider with additional information to process the complaint. In
this case, the 14 (fourteen) day period is calculated from the date of
providing such information.

4. The complaint procedure ends with the Service Provider sending a
response to the complaint notification. The response is sent only to the
e-mail address specified in the complaint notification.


1. The User and any person using the Website or Application may send the
Service Provider a report regarding Illegal content or content violating the
Regulations by using the designated Contact Point.

2. The report should, if possible, include information that will allow the Service
Provider to verify a potential violation. For this purpose, the Service Provider
allows the Contact Point to submit reports containing all of the following
a. a clear indication of the precise electronic location of the
information, such as the exact URL(s) and, where applicable,
additional information enabling the identification of Illegal Content
or content violating the Terms and Conditions,
b. explanation of the reasons why the person or entity reporting the
content considers the content to be Illegal or inconsistent with the
c. contact details: name, surname and e-mail address of the person or
entity making the report, except reports regarding information
considered to be related to one of the crimes referred to in Art. 3-7 of
Directive 2011/93/EU,
d. a statement from the person or entity making the report that
confirms the belief that the information and allegations contained in
the report are correct and complete.

3. The Service Provider is obliged to send the person or entity making the
notification confirmation of receipt of the notification without undue delay.

4. The Service Provider considers all notifications in a timely (up to 14 days),
objective, non-arbitrary manner and with due diligence.

5. The Service Provider is obliged to notify the person or entity making the
report of its decision regarding the submitted report without undue delay,
together with the justification.

6. The Service Provider’s decision may consist of removing the content or
leaving the content on the Website or Application.

7. The reporting person has the right to appeal against the Service Provider’s
decision within 14 days of receiving it.

8. The Service Provider considers appeals within 14 days.


1. The Service Provider declares that the Templates provided in the
Application are for illustrative purposes only.

2. The Service Provider’s liability under warranty is excluded to the extent
permitted by Polish law.

3. The Service Provider shall use its best efforts to ensure that the Website
and the Application made available through it operate continuously
without any interruptions.

4. The Service Provider shall not be liable for any damages, including loss of
profits unless the damage was caused by the Service Provider intentionally.

5. In any event, the Service Provider’s liability in connection with the
performance of the Contract shall be limited to actual and direct damages,
excluding lost profits, and shall not exceed in the aggregate the amount of
twice the total net fees for the Client’s last billing period.

6. The Service Provider shall not be liable for the consequences of the Client’s
use of information obtained as a result of using the Site or the Application,
in particular for the consequences of decisions made on this basis. The
Service Provider shall not be liable for any damages, including lost profits,
that might occur as a result of the use of the Site or the Application,
including any loss of information/data or losses resulting from the use or
inability to use the Application.

7. The Service Provider is not responsible for the authenticity and reliability of
the data of entities obtained by the Client using the functionality of the
Application related to the use of data from any external registers, in
particular the REGON register.

8. The Service Provider is not responsible for any damage resulting from the
malfunction of hardware or software installed on the Client’s devices.

9. The Client should be aware that the Site and the Application are only a
support for the conduct of business, and therefore the Service Provider
shall not be liable in any way related to this business or the activities of any
third parties, in particular, related to the content of the Templates or the
Documents. All proposals placed by the Service Provider in the Templates
are non-binding on the Client and should be used after careful analysis of
their potential legal and factual consequences, in particular, about the
appropriate selection of the content of a given Document to the legal or
factual circumstances occurring or about to occur for persons making
declarations of intent under the Document. Particular attention should be
paid to the use of work contracts and mandate contracts because of the
possibility of their being challenged by the tax and other public
administration authorities, in particular, because they are ostensible.


1. The provisions of Section IX of the Regulations apply only to Protected
Entrepreneurs and take precedence over the other provisions of the

2. A Protected Entrepreneur who has concluded a remote contract with the
Service Provider may rescind the contract within 14 days of its conclusion,
without stating a reason and without incurring costs other than those
provided by law. To meet the deadline it is sufficient to submit a rescission
declaration to the Service Provider before its expiration.

3. The declaration of rescission may be submitted in writing to the following
address: Młynarska 8/12, 2nd floor, 01-194 Warsaw, or to the e-mail address:
[email protected].

4. The right referred to in para. 2 above, is not available to the Protected
Entrepreneur for contracts for the provision of services if the Service
Provider has performed the service in full with the express consent of the
Protected Entrepreneur, who was informed before the start of the
performance that after the performance by the Service Provider, he will
lose the right to rescind the contract, and for the provision of digital
content that is not recorded on a tangible medium, if the performance
began with the express consent of the Protected Entrepreneur before the
expiration of the deadline for rescission and after the Service Provider has
informed him/her of the loss of the right to rescind the contract.

5. If at the express request of the Protected Entrepreneur, the Service
Provider has begun to provide the service before the rescission period has
expired, the Protected Entrepreneur will be obliged to pay for the service
provided up to the time of rescission if the right to rescind is exercised. The
amount of payment shall be calculated in proportion to the extent of the
service provided.

6. Any disputes between the Service Provider and the Protected
Entrepreneur will be settled by the common court of Warsaw City Center.


1. The Service Provider may amend these Regulations at any time, in
particular in the event of the occurrence of one of the following important

a. a change in the laws governing the provision of services by
electronic means affecting the mutual rights and obligations
outlined in the Agreement, or a change in the interpretation of the
aforementioned laws as a result of court rulings, decisions,
recommendations or recommendations of the relevant authorities
or bodies;

b. change in the manner of service provision within the Application
due to technical or technological reasons (in particular, updating the
Technical Requirements indicated in these Regulations);

c. change in the scope of service provision within the Application
through the introduction of new, modification or withdrawal by the
Service Provider of the existing functionalities covered by the

2. In the event of changes to the Regulations, the Service Provider will make the
consolidated text of the Regulations available by publication on the Website or
Application and through a message sent to the e-mail address provided by the
Customer constituting the Login, which the parties consider as introducing
information about the amendment to the Regulations into a means of electronic
communication. in such a way that the Customer can read its content.

3. If changes are made to the Regulations, as referred to in paragraph 2 above, the
Service Provider will enter into Agreements with the new Client under the terms
and conditions described in the amended Regulations.

4. The change to the Terms and Conditions shall become effective 14 days from
the date of sending the Customer the information about the change referred to in
paragraph 2 above unless otherwise indicated in the information about the
change to the Terms and Conditions. Failure to terminate the Agreement by the
Client at least 2 days before the date of the change to which the information
relates shall mean automatic acceptance of the changes by the Client.


1. Either Party may terminate the Agreement concluded for an indefinite
period at any time upon one month’s notice, effective at the end of the
month. In the case of a Subscription Period longer than one month, the
effect of termination shall be at the end of the Subscription Period.

2. If the Client terminates the Agreement during the Subscription Period, the
Service Provider shall not be obliged to refund the Subscription Fee due for
the period from the date of termination until the end of the relevant
Subscription Period.

3. If the Service Provider terminates the Agreement during the Subscription
Period, the Service Provider shall refund to the Client a portion of the
Subscription Fee paid by the Client, calculated in proportion to the
remaining part of the Subscription Period covered by the Agreement,
within 30 days from the date of discontinuation of Services under the
Application, to the bank account from which the last Subscription Fee was
paid (with the date of payment being the date on which the Service
Provider’s bank account is debited).

4. The Service Provider shall direct its statement of termination of the
Agreement to the e-mail address which is the Login of the administrator of
one of the Customer’s Teams. The Client directs its statement of
termination of the Agreement to the e-mail address: [email protected].

5. The Service Provider may suspend/block the Client’s access to the
Application or terminate the Agreement with immediate effect, in whole or
in part, in the following cases:
a. how the Customer uses the Application is contrary to the principles
and purpose of the Application;
b. Customer’s activities are contrary to valid or generally accepted
norms, incite violence or commit a crime, and if they violate the
rights of third parties,
c. the Customer violates the provisions of clause II. paragraph 10 of the
d. there are circumstances described in Section II. paragraph 12 of the
e. the Customer is in arrears in payment of the Subscription Fee or the
One-Time Fee as described in Section IV, paragraph 10.

6. As of the date of termination of the Agreement, the User’s rights to use the
Application shall expire. After this date, all data associated with the User in
the use of the Application may be irretrievably deleted. Until then, the User
retains access to his Account, but only to the extent of access to the
Documents signed during the term of the Agreement. At that time, the
User has the right to view such Documents and download them as
generated PDF files containing signature certificates.


1. These Regulations enter into force on 28-03-2024

2. The law applicable to the Contract shall be the law of the Republic of
Poland, and the competent courts shall be common courts in the Republic
of Poland, unless otherwise provided by mandatory provisions of law. Any
disputes between the Service Provider and the Client shall be submitted to
the court having jurisdiction over Warsaw City Center.

3. The Service Provider may modify the technical implementation of the
Services, in particular for reasons of technological nature (development of
browsers and technologies).

4. The Service Provider shall provide technical and organizational measures
appropriate to the degree of security risk of the provided Service within the

5. The Client’s disposal of rights or obligations related to the Contract may
take place only based on prior consent of the Service Provider expressed in
documentary form.

6. Users may access these Terms and Conditions at any time and may
reproduce them for informational purposes, without being able to use
them for other purposes, especially related to the provision of other